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To those affected by the hurricanes
We extend our heartfelt sympathy to all those who have been affected by the recent hurricanes. Our thoughts are with you and your family during this tough time. And we remain committed to helping you with today’s challenges and the potential challenges ahead.
If you were adversely affected by the storm, please contact us as we may have temporary support options available to assist you.
This online tool provides all the services that our FedLoan Servicing partners need in one easy-to-use location. Sign in today to access our loan servicing, imaging, and call-monitoring systems.
Who Should Use the Partner Portal?
The FedLoan Servicing Partner Portal is dedicated to the needs of Federal Student Aid (FSA) staff and vendors.
Who Is FedLoan Servicing?
The Pennsylvania Higher Education Assistance Agency (PHEAA) conducts its student loan servicing operations as FedLoan Servicing for federally-owned loans and as American Education Services (AES) for non-federal assets.
PHEAA created the FedLoan Servicing unit for servicing loans under its federal contract for three specific reasons:
To reduce borrower confusion
To allocate staff who can focus on servicing new Direct Loans