Several systems will be down for maintenance on Saturday, March 14 from 3:30 PM (ET) through Sunday, March 15 at 8:00 PM (ET). During this time, you may not be able to access your account online or through the mobile application, make payments, or perform other online activities. If you have a due date that falls during this outage, and you need to make a payment, we suggest making it a few days early to prevent any issues.
We apologize for any inconvenience this may cause and thank you for your patience.
This online tool provides all the services that our FedLoan Servicing partners need in one easy-to-use location. Sign in today to access our loan servicing, imaging, and call-monitoring systems.
Who Should Use the Partner Portal?
The FedLoan Servicing Partner Portal is dedicated to the needs of Federal Student Aid (FSA) staff and vendors.
Who Is FedLoan Servicing?
The Pennsylvania Higher Education Assistance Agency (PHEAA) conducts its student loan servicing operations as FedLoan Servicing for federally-owned loans and as American Education Services (AES) for non-federal assets.
PHEAA created the FedLoan Servicing unit for servicing loans under its federal contract for three specific reasons:
To reduce borrower confusion
To allocate staff who can focus on servicing new Direct Loans