FedLoan Servicing has announced that it will stop servicing federal student loans when its current contract ends.
In the coming months, we will be working with Federal Student Aid (FSA) to conduct a smooth transition of your loans to a different servicer. FedLoan Servicing will continue to service all loans until they are transferred to another FSA-designated servicer. Please note that this change will not affect the existing terms, programs, or available repayment plans on your loans, nor will it affect the temporary suspension of payments and 0% interest benefits applied for the COVID-19 emergency.
Communications will be sent as more details become known. You can also visit StudentAid.gov/fedloan for the latest updates and information on loan transfers.
Official Servicer of Federal Student Aid
FedLoan Servicing is a Servicer to Federal Student Aid
This online tool provides all the services that our FedLoan Servicing partners need in one easy-to-use location. Sign in today to access our loan servicing, imaging, and call-monitoring systems.
Who Should Use the Partner Portal?
The FedLoan Servicing Partner Portal is dedicated to the needs of Federal Student Aid (FSA) staff and vendors.
Who Is FedLoan Servicing?
The Pennsylvania Higher Education Assistance Agency (PHEAA) conducts its student loan servicing operations as FedLoan Servicing for federally-owned loans and as American Education Services (AES) for non-federal assets.
PHEAA created the FedLoan Servicing unit for servicing loans under its federal contract for three specific reasons:
To reduce borrower confusion
To allocate staff who can focus on servicing new Direct Loans