Debt Relief Announcement
A one-time student loan cancellation may be granted based on income. You can view updates at StudentAid.gov/debtrelief.
Student Loan Repayment Pause Extended
Just announced: The student loan payment pause is extended until the U.S. Department of Education is permitted to implement the debt relief program or the litigation is resolved. Payments will restart 60 days later. If the debt relief program has not been implemented and the litigation has not been resolved by June 30, 2023 – payments will resume 60 days after that. We will notify borrowers before payments restart. Visit StudentAid.gov/coronavirus for updates.
Official Servicer of Federal Student Aid
FedLoan Servicing is a Servicer to Federal Student Aid
This online tool provides all the services that our FedLoan Servicing partners need in one easy-to-use location. Sign in today to access our loan servicing, imaging, and call-monitoring systems.
Who Should Use the Partner Portal?
The FedLoan Servicing Partner Portal is dedicated to the needs of Federal Student Aid (FSA) staff and vendors.
Who Is FedLoan Servicing?
The Pennsylvania Higher Education Assistance Agency (PHEAA) conducts its student loan servicing operations as FedLoan Servicing for federally-owned loans and as American Education Services (AES) for non-federal assets.
PHEAA created the FedLoan Servicing unit for servicing loans under its federal contract for three specific reasons:
To reduce borrower confusion
To allocate staff who can focus on servicing new Direct Loans