Pay by Phone or by Mail

Pay by Phone

Keep in Mind

Your phone payment is spread automatically among all loans on your account. For more details on how these payments are applied, please review our payment application examples.

Payment Timeline

You can select any business day (Monday - Friday, excluding holidays) for a phone payment. Payments typically post to your account within 2 business days of the effective date you select. We may credit your payment to your account a few days before you can see it online in Account Access.

Due dates that fall on a weekend or holiday: Select a payment date at least 1 business day before your due date.

Paying extra: You have the option to target extra payments online, or request in writing that we reapply extra payments to specific loans. Paying extra may place your loans into paid ahead status.

Pay by Mail

Keep in Mind

Payment Timeline

We recommend mailing your payment at least 5 to 7 business days before your due date to ensure we receive it on time. These payments are effective on the date we receive them, or on the next business day in the case of a weekend or holiday. Mailed payments are typically posted to your account within 2 business days of the date received. Your payment may credit to your account 1 or more days before you can see it online in Account Access.

Paying extra: You have the option to target extra payments online, or request in writing that we reapply extra payments to specific loans. Paying extra may place your loans into paid ahead status.

Pay Online With Account Access

  • Safely sign in 24/7 to make a payment.
  • View your loan balance and billing details.
  • Set up advance payments.
  • Save your banking account information for future payments.

Payment Processing

Does your due date fall on a weekend or holiday? Find out when we process these payments.